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FAQ 
Questions about Ordering & Shipping

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 What do I need to bring with me / send in to make a return or exchange?
 If I use my credit /debit card through your website or in your retail store, how will it appear on my card statement?
 Can I use a debit card through your website / in your retail store?
 Can I pay using a Discover card?
 Can I write a personal check?
 Can you walk me through how to place my order on your website?
 Can I set up an account through your site so I don't have to enter my information each time I shop?
 Can I pay with an American Express card?
 Do you ship overseas?
 How can I get the UPS or USPS tracking number for my order?
 Do I have to give you my e-mail address when I place an order? What will my e-mail address be used for?
 Why don't you offer free shipping like some other adult-toy stores do?
 I have a gift certificate. Can I use it on your website? How?
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Hours for Madison: Mon, Fri, Sat 11-6 T, W, & Th 11-8 Sun 12-5. Hours for Milwaukee: Mon - Wed. 11 - 7, Thurs. - Sat. 11 - 8, Sun. 12 - 5.
Contact Us or call (608) 250-1928 (Madison), (414) 221-0400 (Milwaukee) Toll Free Order Line: 1-888-621-8880 FAX: (608) 250-2523

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